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The Optimist
After a decade as a Yale hospital janitor, she is now a doctor there
“I still can’t believe it,” said Shay Taylor-Allen, who landed a residency at Yale New Haven Hospital, where she was born and spent most of her adult life on the cleaning staff.
March 26, 2026 at 5:00 a.m
By Sydney Page

Shay Taylor-Allen recently matched as a resident as Yale New Haven Hospital. For a decade, Taylor-Allen worked as a janitor there. (Courtesy of Shay Taylor-Allen)
For about a decade, Shay Taylor-Allen walked the halls of Yale New Haven Hospital pushing a janitor’s cart. She mopped patient rooms, disinfected surfaces and emptied the trash.
Soon, she’ll walk the halls of the hospital again, this time wearing a white coat.
Taylor-Allen, 32, recently matched into an anesthesiology residency at Yale New Haven Hospital — where she spent most of her adult life working as part of the cleaning staff.
“I still can’t believe it,” she said. “It is surreal.”
Taylor-Allen’s connection to Yale New Haven Hospital started in October 1993, when she was born in the hospital’s maternity ward.She grew up in New Haven, Connecticut, and was raised by a single mother of three. She graduated from Wilbur Cross High School in 2010 and was in the top 10 percent of her class, she said. The graduation rate at the school, 77 percent, is well below the state median.
Taylor-Allen said she had little guidance at school, and since no one in her family had gone to college, she wasn’t sure how to approach applying.
“My mom didn’t go to college, so she didn’t know anything about the application process or what I should do,” Taylor-Allen said.
She started thinking about getting a job instead.
“I was just eager to have an income so I could support myself,” she said. “I wanted to take care of myself.”
She applied for a few positions at Yale New Haven Hospital and landed a job as a janitor when she was 18.


















































